crooks fined £3.5million, to repay £17million

james armstrong james36armstrong at
Wed May 25 20:27:06 BST 2011

Bank of Scotland fined £3.5m for poor complaints handling FSA orders bank to pay £17m compensation
 of Scotland (BOS) has been slapped with a £3.5m fine for the 
mishandling of complaints about its sale of investment products.The bank was criticised by the Financial Services Authority (FSA) for misselling investments
 and subsequently not dealing with the complaints from many older 
customers, who had little or no experience of investment products. 		 	   		  
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