crooks fined £3.5million, to repay £17million
james36armstrong at hotmail.com
Wed May 25 20:27:06 BST 2011
Bank of Scotland fined £3.5m for poor complaints handling FSA orders bank to pay £17m compensation
of Scotland (BOS) has been slapped with a £3.5m fine for the
mishandling of complaints about its sale of investment products.The bank was criticised by the Financial Services Authority (FSA) for misselling investments
and subsequently not dealing with the complaints from many older
customers, who had little or no experience of investment products.
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